Patients

Stay Connected to Your Health

Remote Patient Monitoring (RPM)

RPM empowers patients with chronic or acute conditions to share health data from home using simple devices. This gives your care team real-time insights to adjust treatments quickly and avoid complications.

💡 Studies show RPM reduces hospital stays and improves long-term outcomes.

How it works

How RPM Works Section

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Patient receives Bluetooth-enabled health devices from ViTel

Patients are shipped Bluetooth-enabled devices like blood pressure cuffs or glucose monitors—easy to use, no setup required

Devices send real-time data securely to our cloud platform

Each reading is securely sent to ViTel’s HIPAA-compliant platform without the patient needing to do anything manually

Care Coaches monitor patient vitals and flag concerns

A dedicated Care Coach reviews the data in real-time and tracks patient trends, alerting the provider when action is needed

Providers adjust care plans as needed based on trend analysis

If readings show concern, the provider is notified and can proactively adjust the patient’s care plan

Fewer unnecessary visits—more proactive, data-driven care

RPM reduces unnecessary visits by enabling doctors to catch and correct problems before they escalate

Ongoing Support

Chronic Care Management (CCM)

CCM is ongoing care for patients living with long-term conditions like diabetes, heart disease, or arthritis. ViTel Health coordinates everything—reminders, follow-ups, and coaching—so you stay on track and feel supported.
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📋 Covered by Medicare. Designed to help you live better, not just longer.

How it works

How CCM Works Section

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Patient receives Bluetooth-enabled health device(s)

Eligible patients are enrolled and paired with a Healthcare Coach, who becomes their point of contact for long-term care

Data uploads automatically to a HIPAA-compliant server

Together, the coach and patient build a custom care plan to manage chronic conditions between visits

Healthcare Coach reviews patient trends and flags issues

The patient’s vitals and health status are tracked regularly, keeping the care team informed of any changes

Provider receives reports and can adjust treatment plans

Coaches communicate updates to the provider, who can make treatment adjustments without needing an in-office appointment

Reduced readmissions, better patient engagement, and improved quality of life

Patients stay engaged and supported through regular check-ins, improving outcomes while reducing hospitalizations

Real Stories. Real Impact.

Patients Who Feel Cared For, Stay Engaged

Discover how ViTel Health helps patients stay engaged, monitored, and supported between visits. Our personalized coaching, real-time monitoring, and easy-to-use tools empower people to take control of their health—improving outcomes and strengthening your practice.

Better Between Visits

RPM and CCM tools keep your patients on track daily—not just at checkups. This leads to fewer ER visits, better outcomes, and stronger trust between visits.

Real-Time Monitoring

Patients use easy plug-and-play devices at home. Vital signs are automatically transmitted to you, allowing for early interventions and peace of mind.

Coaching Support

Our care coaches serve as an extension of your team, calling patients weekly, tracking progress, and alerting your practice to any issues.

Wellness Education

Patients receive curated wellness advice, motivation, and updates through social channels and direct outreach—keeping them informed, engaged, and healthier.

Reach Out

Contact Us

healthcoach@vitelhealth.com

+1 (800) 839-6207

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Support

Frequently asked questions

Everything you need to know about the Service and billing.

What is Your Service Area?

We proudly serve the Financial District of San Francisco and the surrounding neighborhoods including SOMA, Union Square, Nob Hill, North Beach, Chinatown, Embarcadero, Russian Hill, Telegraph Hill, Tenderloin, and South Beach.

What Do You repair?

We specialize in repairs for iPhones, iPads, laptops, and other electronics. Our services include screen and battery replacements, plus IT services like iCloud data backup and Microsoft iTunes integration

What Are Your Most Popular Services?

Our top services include iPhone screen repairs, battery replacements, IT services, data backup, laptop repairs, and iPad repairs. We offer fast and reliable repair solutions in San Francisco’s Financial District.

Need Assistance?

Unable to find the answer you need? Connect with our friendly team for expert help and support. We’re here to assist with all your iPhone repair and device-related questions.

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Take Control of Your Health
From Home

Why Patients Choose ViTel Health