RPM & CCM

Modern Monitoring

Remote Patient Monitoring (RPM)

Remote Patient Monitoring (RPM) helps physicians track chronic or acute conditions in real-time through connected medical devices. This allows for faster, better-informed clinical decisions.
With 60% of Americans living with at least one chronic illness—and 40% with two or more—RPM is becoming essential in shifting from reactive to preventive healthcare.

💡 Veterans Health Administration studies show RPM leads to 25% fewer bed days and 19% fewer hospitalizations.

How it works

How RPM Works Section

Learn more

Patient receives Bluetooth-enabled health devices from ViTel

Patients are shipped Bluetooth-enabled devices like blood pressure cuffs or glucose monitors—easy to use, no setup required

Devices send real-time data securely to our cloud platform

Each reading is securely sent to ViTel’s HIPAA-compliant platform without the patient needing to do anything manually

Care Coaches monitor patient vitals and flag concerns

A dedicated Care Coach reviews the data in real-time and tracks patient trends, alerting the provider when action is needed

Providers adjust care plans as needed based on trend analysis

If readings show concern, the provider is notified and can proactively adjust the patient’s care plan

Fewer unnecessary visits—more proactive, data-driven care

RPM reduces unnecessary visits by enabling doctors to catch and correct problems before they escalate

Ongoing Support

Chronic Care Management (CCM)

Chronic Care Management (CCM) is long-term, proactive care for patients managing conditions like diabetes, heart disease, depression, or arthritis.

Six in ten Americans suffer from chronic disease, and CMS now reimburses physicians for ongoing care coordination through new CPT codes.

ViTel Health makes CCM seamless by combining coaching, secure tech, and documentation workflows so physicians can stay focused on care—not admin work.

How it works

How CCM Works Section

Learn more

Patient receives Bluetooth-enabled health device(s)

Eligible patients are enrolled and paired with a Healthcare Coach, who becomes their point of contact for long-term care

Data uploads automatically to a HIPAA-compliant server

Together, the coach and patient build a custom care plan to manage chronic conditions between visits

Healthcare Coach reviews patient trends and flags issues

The patient’s vitals and health status are tracked regularly, keeping the care team informed of any changes

Provider receives reports and can adjust treatment plans

Coaches communicate updates to the provider, who can make treatment adjustments without needing an in-office appointment

Reduced readmissions, better patient engagement, and improved quality of life

Patients stay engaged and supported through regular check-ins, improving outcomes while reducing hospitalizations

Support

Frequently asked questions

Everything you need to know about the Service and billing.

What is Your Service Area?

We proudly serve the Financial District of San Francisco and the surrounding neighborhoods including SOMA, Union Square, Nob Hill, North Beach, Chinatown, Embarcadero, Russian Hill, Telegraph Hill, Tenderloin, and South Beach.

What Do You repair?

We specialize in repairs for iPhones, iPads, laptops, and other electronics. Our services include screen and battery replacements, plus IT services like iCloud data backup and Microsoft iTunes integration

What Are Your Most Popular Services?

Our top services include iPhone screen repairs, battery replacements, IT services, data backup, laptop repairs, and iPad repairs. We offer fast and reliable repair solutions in San Francisco’s Financial District.

Need Assistance?

Unable to find the answer you need? Connect with our friendly team for expert help and support. We’re here to assist with all your iPhone repair and device-related questions.

Get in touch

Remote Patient Monitoring & Chronic Care Management

Why Physicians Choose ViTel Health