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| About us

Just Cause: LoveSpan
A Vision for Healthcare That Lasts

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Rated 4.5 out of 5 on Yelp and Google across

Why Physicians Choose ViTel Health

Modern Monitoring

Who We Are

ViTel Health was built on one clear mission: Happy Physicians, Healthy Patients. In response to a broken, high-pressure healthcare system, our founders—Doug Sumaraga and Dr. Brittany Busse—set out to redefine how care is delivered. We combine cutting-edge digital health tools with a human-first approach that restores meaning to medicine. At ViTel, physicians stay independent—but never isolated—supported by a powerful network of peers, healthcare coaches, and real-time technology that helps them provide exceptional care while reclaiming their time and purpose.
Management Team

Meet our team

At ViTel Health, our leadership blends decades of experience in medicine, healthcare operations, and technology. Led by co-founders Doug Sumaraga and Dr. Brittany Busse, our team is committed to empowering independent physicians with innovative tools, strategic insight, and hands-on support—ensuring better outcomes for patients and sustainable success for providers
Doug Sumaraga
CEO, CTO, and Founder
Drives ViTel’s vision and tech innovation
Brittany Busse, MD
President, CMO, Co-Founder
Leads clinical strategy and physician care models
Colin Siaw
VP of Operations
Oversees day-to-day operations and delivery
Kristy Saylors, ASN/HC
CLinical Operations and Client Experience Manager
Ensures clinical quality and patient experience
Keith Woodard
Product Manager
Leads growth and strategic partnerships
How it works

How RPM Works Section

Learn more

Patient receives Bluetooth-enabled health devices from ViTel

Patients are shipped Bluetooth-enabled devices like blood pressure cuffs or glucose monitors—easy to use, no setup required

Devices send real-time data securely to our cloud platform

Each reading is securely sent to ViTel’s HIPAA-compliant platform without the patient needing to do anything manually

Care Coaches monitor patient vitals and flag concerns

A dedicated Care Coach reviews the data in real-time and tracks patient trends, alerting the provider when action is needed

Providers adjust care plans as needed based on trend analysis

If readings show concern, the provider is notified and can proactively adjust the patient’s care plan

Fewer unnecessary visits—more proactive, data-driven care

RPM reduces unnecessary visits by enabling doctors to catch and correct problems before they escalate
Ongoing Support

Chronic Care Management (CCM)

Chronic Care Management (CCM) is long-term, proactive care for patients managing conditions like diabetes, heart disease, depression, or arthritis.

Six in ten Americans suffer from chronic disease, and CMS now reimburses physicians for ongoing care coordination through new CPT codes.

ViTel Health makes CCM seamless by combining coaching, secure tech, and documentation workflows so physicians can stay focused on care—not admin work.
How it works

How CCM Works Section

Learn more

Patient receives Bluetooth-enabled health device(s)

Eligible patients are enrolled and paired with a Healthcare Coach, who becomes their point of contact for long-term care

Data uploads automatically to a HIPAA-compliant server

Together, the coach and patient build a custom care plan to manage chronic conditions between visits

Healthcare Coach reviews patient trends and flags issues

The patient’s vitals and health status are tracked regularly, keeping the care team informed of any changes

Provider receives reports and can adjust treatment plans

Coaches communicate updates to the provider, who can make treatment adjustments without needing an in-office appointment

Reduced readmissions, better patient engagement, and improved quality of life

Patients stay engaged and supported through regular check-ins, improving outcomes while reducing hospitalizations
Support

Frequently asked questions

Everything you need to know about the Service and billing.
What is Your Service Area?
We proudly serve the Financial District of San Francisco and the surrounding neighborhoods including SOMA, Union Square, Nob Hill, North Beach, Chinatown, Embarcadero, Russian Hill, Telegraph Hill, Tenderloin, and South Beach.
What Do You repair?
We specialize in repairs for iPhones, iPads, laptops, and other electronics. Our services include screen and battery replacements, plus IT services like iCloud data backup and Microsoft iTunes integration
What Are Your Most Popular Services?
Our top services include iPhone screen repairs, battery replacements, IT services, data backup, laptop repairs, and iPad repairs. We offer fast and reliable repair solutions in San Francisco’s Financial District.
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Need Assistance?

Unable to find the answer you need? Connect with our friendly team for expert help and support. We’re here to assist with all your iPhone repair and device-related questions.
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